SlimPay System Status
All Systems Operational
PRODUCTION Operational
90 days ago
99.99 % uptime
Today
File API Operational
90 days ago
100.0 % uptime
Today
Web API Operational
90 days ago
100.0 % uptime
Today
CHECKOUT / CARD Operational
90 days ago
100.0 % uptime
Today
Backoffice / Dashboard Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
sFTP Operational
90 days ago
99.95 % uptime
Today
BATCH Operational
90 days ago
100.0 % uptime
Today
WEBSITE Operational
PREPROD Operational
File API Operational
Web API Operational
BackOffice / Dashboard Operational
Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 20, 2019

No incidents reported today.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019
Resolved - Dear Customer,
Following an operational processing deadline, we inform you that payments planned for execution on May 09 will be executed on May 10.
These payments planned for 8 to 9 May were sent to the bank.
Only customers we manage the payment acquiring are concerned.
We are sorry for the inconvenience.
The SlimPay team.

[Version française]
Cher client,
Suite a un délai de traitement opérationnel nous vous informons que les prélèvements prévu au 09 Mai vont être décalés au 10 Mai.
Ces prélèvements au 08 Mai et au 09 Mai, ont été envoyés en banque.
Seuls sont concernés les clients pour lesquels nous gérons les encaissements, et qui disposent d'un compte d'encaissement chez SlimPay.
Veuillez nous excuser pour le désagrément.
Bien à vous,
L'équipe SlimPay.
May 9, 11:11 CEST
May 8, 2019

No incidents reported.

May 7, 2019
Resolved - Dear Customer,
Following an operational processing deadline, we inform you that payments planned for execution on May 08 will be executed on May 9.
Only customers we manage the payment acquiring are concerned.
We are sorry for the inconvenience.
The SlimPay team.

[Version française]
Cher client,
Suite a un délai de traitement opérationnel nous vous informons que les prélèvements prévu au 08 Mai vont être décalés au 09 Mai.
Seuls sont concernés les clients pour lesquels nous gérons les encaissements, et qui disposent d'un compte d'encaissement chez SlimPay.
Veuillez nous excuser pour le désagrément.
Bien à vous,
L'équipe SlimPay.
May 7, 16:54 CEST
Resolved - The issue have now been resolved and the service has been resumed.
The root cause analysis in underway.
Please accept all our apologies for this unavailability.
The SlimPay team
May 7, 10:05 CEST
Update - Our infrastructure team are currently working with AWS to find the root cause on our database.
May 7, 09:37 CEST
Investigating - Dear customer,

Our preproduction environment is currently unavailable.
We are working to solve it.
We will inform you when it will be available again.
We are sorry for the inconvenience.

The SlimPay team
May 7, 08:46 CEST
May 6, 2019

No incidents reported.