SlimPay System Status
All Systems Operational
PRODUCTION Operational
90 days ago
99.66 % uptime
Today
File API   Operational
Web API   Operational
Backoffice / Dashboard   Operational
Network   Operational
sFTP   Operational
90 days ago
99.66 % uptime
Today
WEBSITE   Operational
PREPROD Operational
File API   Operational
Web API   Operational
BackOffice / Dashboard   Operational
Network   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dear Customers,
Due to an internal training meeting, we would like to inform you that the support hotline will be exceptionally closed from 2:00pm to 6:00pm.
For any questions or support requests please send us an email to support@slimpay.com.
Please note that the answer delay can be slower than usual.
Sorry for the inconvenience,
Your support Team.
Posted on Jan 17, 12:35 CET
Past Incidents
Jan 19, 2019

No incidents reported today.

Jan 18, 2019

No incidents reported.

Jan 17, 2019
Resolved - Start Date: 17/01/2019 09:30 CET
End Date: 17/01/2019 10:56 CET

One of the instances of the pool of REST API instances has suffered from performance issues leading to some failed API calls. An upgrade of the concerned API instance has been done to add more resources to solve the issue.

Environnement: PROD
Status: Resolved
Jan 17, 12:29 CET
Jan 16, 2019
Completed - The scheduled maintenance has been completed.
Jan 16, 00:11 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 00:00 CET
Scheduled - Dear Customers,

We will proceed this night (at 00:00 CET) to a resource update on our production infrastructure that will require a restart of our services. The completion of the update should be done in less than 15 minutes.

The SlimPay team
Jan 15, 15:15 CET
Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.