Dear Customers, Due to an internal training meeting, we would like to inform you that the support hotline will be exceptionally closed from 2:00pm to 6:00pm. For any questions or support requests please send us an email to support@slimpay.com. Please note that the answer delay can be slower than usual. Sorry for the inconvenience, Your support Team.
Posted on
Jan 17, 12:35 CET
Resolved -
Start Date: 17/01/2019 09:30 CET End Date: 17/01/2019 10:56 CET
One of the instances of the pool of REST API instances has suffered from performance issues leading to some failed API calls. An upgrade of the concerned API instance has been done to add more resources to solve the issue.
Environnement: PROD Status: Resolved
Jan 17, 12:29 CET
Completed -
The scheduled maintenance has been completed.
Jan 16, 00:11 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 00:00 CET
Scheduled -
Dear Customers,
We will proceed this night (at 00:00 CET) to a resource update on our production infrastructure that will require a restart of our services. The completion of the update should be done in less than 15 minutes.