SlimPay System Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
PRODUCTION Operational
90 days ago
100.0 % uptime
Today
Remittance files Operational
90 days ago
100.0 % uptime
Today
Web API Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Back Office Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
PREPROD Operational
Remittance files Operational
Web API Operational
Back Office Operational
Reporting Operational
Payment Initiation Service (PIS) Operational
SFTP Operational
Dashboard Operational
Checkout Operational
WEBSITE Operational
HELP CENTER Operational
SUPPORT HOTLINE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[PRODUCTION] [Planned Operation] - A necessary update on Wednesday, June 24th, 2026 Jun 24, 2026 21:00 - Jun 25, 2026 00:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Jun 23, 2026 - 09:57 CEST
Scheduled - [EN]
Dear customers,
We are planning a necessary update on the production environment on Wednesday, June 24th, 2026 between 9pm to 00am
Minor disruptions may briefly affect our services on REST et Checkout.
We will keep you informed of any developments regarding this update.
Kind regards,
SlimPay team, a Trustly Group company

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de production le mercredi 24 Juin 2026 de 21h à 00h.
Des perturbations mineures pourraient affecter brièvement nos services REST et Checkout.
Nous vous tiendrons informés de l'évolution de cette opération.
Cordialement,
L’équipe SlimPay, une société du groupe Trustly
Jun 23, 2026 - 09:56 CEST
Jun 24, 2026

No incidents reported today.

Jun 23, 2026
[PRODUCTION] [Planned Operation] - A necessary update on Monday, June 22th, 2026
Completed - The scheduled maintenance has been completed.
Jun 23, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 21:00 CEST
Scheduled - [EN]
Dear customers,
We are planning a necessary update on the production environment on Monday, June 22th, 2026 between 9pm to 00am
Minor disruptions may briefly affect our services on REST et Checkout.
We will keep you informed of any developments regarding this update.
Kind regards,
SlimPay team, a Trustly Group company

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de production le lundi 22 Juin 2026 de 21h à 00h.
Des perturbations mineures pourraient affecter brièvement nos services REST et Checkout.
Nous vous tiendrons informés de l'évolution de cette opération.
Cordialement,
L’équipe SlimPay, une société du groupe Trustly
Jun 18, 17:31 CEST
Jun 22, 2026
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
[PRODUCTION] [Planned Operation] - A necessary update on Wednesday, June 17th, 2026
Completed - The scheduled maintenance has been completed.
Jun 18, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 21:00 CEST
Scheduled - [EN]
Dear customers,
We are planning a necessary update on the production environment on Wednesday, June 17th, 2026.
We would like to confirm that there will be no impact or downtime.
We will keep you informed on the progress of this operation.
Kind regards,
SlimPay team, a Trustly Group company

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de production le mercredi 17 Juin 2026.
Nous tenons à vous rassurer qu'il n'y aura aucun impact ou temps d'arrêt.
Nous vous tiendrons informés de l'évolution de cette opération.
Cordialement,
Jun 16, 10:44 CEST
Jun 17, 2026
Jun 16, 2026

No incidents reported.

Jun 15, 2026
[PRODUCTION] [Planned Operation] - A necessary update on Monday, June 15th, 2026
Completed - The scheduled maintenance has been completed.
Jun 15, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 11:15 CEST
Scheduled - [EN]
Dear customers,
We are planning a necessary update on the production environment on Monday, June 15th, 2026 between 11.15am to 2pm
We would like to confirm that there will be no impact or downtime.
We will keep you informed on the progress of this operation.
Kind regards,
SlimPay team, a Trustly Group company

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de production le lundi 15 Juin 2026 entre 11h15 et 14h.
Nous tenons à vous rassurer qu'il n'y aura aucun impact ou temps d'arrêt.
Nous vous tiendrons informés de l'évolution de cette opération.
Cordialement,
L’équipe SlimPay, une société du groupe Trustly
Jun 12, 16:22 CEST
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
[Incident] SMS issue
Resolved - EN
Dear customers,
We experienced a technical incident yesterday from 9.35 AM to 10:46 AM that disrupted SMS notifications. Following prompt intervention by our technical teams, the service has been fully operational since yesterday at 10:46 AM.
Please accept our sincere apologies for any inconvenience this may have caused. Thank you for your continued understanding.
The SlimPay Team, a Trustly group company
—---------------------------------------------------------------------------------

FR
Chers clients,
Un incident technique a perturbé hier l’envoi des SMS entre 9h35 et 10h46. Nos équipes sont immédiatement intervenues et le service est pleinement rétabli depuis hier à 10h46.
Nous vous présentons nos sincères excuses pour ce désagrément et vous remercions de votre compréhension.
L'équipe SlimPay, une société du groupe Trustly
Jun 10, 11:24 CEST
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