SlimPay System Status

All Systems Operational

PRODUCTION Operational
90 days ago
99.99 % uptime
Today
Remittance files Operational
90 days ago
100.0 % uptime
Today
Web API Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Back Office Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
PREPROD Operational
Remittance files Operational
Web API Operational
Back Office Operational
Reporting Operational
Payment Initiation Service (PIS) Operational
SFTP Operational
Dashboard Operational
Checkout Operational
WEBSITE Operational
HELP CENTER Operational
SUPPORT HOTLINE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 13, 2025

No incidents reported today.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Resolved - This incident has been resolved.
Sep 11, 13:58 CEST
Investigating - -FR
Bonjour,

Nous rencontrons actuellement des difficultés de login sur notre Dashboard.
Nos équipes techniques sont déjà mobilisées et travaillent activement à la résolution du problème.

Nous vous tiendrons informés dès que la situation sera rétablie. Nous nous excusons pour la gêne occasionnée.
Merci de votre compréhension.

L'équipe SlimPay

-EN
Hello,

We are currently experiencing login problems on the Dashboard.
Our technical teams have been mobilized and are actively working to resolve the issue.

We will keep you updated as soon as the situation is back to normal. We apologize for any inconvenience this may cause.
Thank you for your understanding.

The SlimPay Team

Sep 11, 13:56 CEST
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Postmortem - Read details
Sep 5, 15:31 CEST
Resolved - Start Date: 2025-09-05 14:10 CET
Chers clients,
Un incident touche les serveurs de notre partenaire de signature depuis 14:10 (CEST) : certaines signatures sont en échec.
Nous vous avertirons dès que le service sera rétabli.
Nous nous excusons pour la gêne occasionnée.
Cordialement,
SlimPay team
---
Dear customers,
An incident is impacting the servers of our signature provider since 02:10 PM (CEST): some signatures are failing.
We'll keep you informed as soon as the service will be restored.
Please accept our apologies for the inconvenience.
Regards,
SlimPay team

Sep 5, 14:00 CEST
Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.