SlimPay System Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 2026 - 12:00 CET
Scheduled - [EN]
Dear customers,
We are planning a necessary update operation on the preproduction environment on Thursday 29th from midday.
We would like to confirm you that there will be no impact or downtime.
We will keep you informed on the progress of this operation.
Best regards,
The SlimPay team

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de pré-production le jeudi 29 janvier à partir de midi.
Nous tenons à vous rassurer qu'il n'y aura aucun impact ou temps d'arrêt.
Nous vous tiendrons informés de l'évolution de cette opération.
Cordialement,
L'équipe SlimPay

Jan 29, 2026 12:00-14:00 CET
PRODUCTION Operational
90 days ago
100.0 % uptime
Today
Remittance files Operational
90 days ago
100.0 % uptime
Today
Web API Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Back Office Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
PREPROD Under Maintenance
Remittance files Under Maintenance
Web API Under Maintenance
Back Office Operational
Reporting Under Maintenance
Payment Initiation Service (PIS) Operational
SFTP Operational
Dashboard Under Maintenance
Checkout Under Maintenance
WEBSITE Operational
HELP CENTER Operational
SUPPORT HOTLINE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[PRODUCTION] [Scheduled operation] - API security update on Wednesday, 11 February 2026 Feb 11, 2026 10:00-12:00 CET

[EN]
Dear customers,

We are pleased to announce that we are planning a new API security update on the production environment on 11/02/2026 from 10:00 CET.

To strengthen the security of our APIs, the inclusion of the User-Agent header in your API requests is required.

You can refer to the official specification for the expected User-Agent format here:
https://datatracker.ietf.org/doc/html/rfc7231#section-5.5.3

We will keep you informed of the progress of this operation.

Our team remains available for any further assistance you may need.

Kind regards,

————————————————————————————————————————————————————————

[FR]
Chers clients,

Nous prévoyons une opération de mise à jour sécuritaire de l'API en production le 11 février 2026 à partir de 10H00.

Nous allons renforcer la sécurité de nos APIs et l'intégration du champ User-Agent dans l'en-tête de vos requêtes est requise.

Vous trouverez la spécification du format attendu pour le champ User-Agent dans la documentation officielle : https://datatracker.ietf.org/doc/html/rfc7231#section-5.5.3

Nous vous tiendrons informés de l'évolution de cette opération.

Notre service se tient à votre entière disposition pour toute assistance.

Cordialement,

Posted on Jan 08, 2026 - 11:41 CET
Jan 29, 2026

Unresolved incident: [PREPRODUCTION] [Planned Operation] - A necessary update on Thursday 29th, January 2026.

Jan 28, 2026
Completed - The scheduled maintenance has been completed.
Jan 28, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 22:00 CET
Scheduled - [EN]
Dear Customers,
We are planning a necessary update operation on the production environment for Wednesday, January 28, starting at 10:00 PM.
This operation may cause a temporarily perturbation of the service.
We will keep you informed on the progress of this operation.
Best regards,
The SlimPay Team

[FR]
Chers clients,
Nous prévoyons une mise à jour nécessaire sur notre environnement de production le mercredi 28 janvier à partir de 22h00.
Cette opération pourrait entraîner une perturbation temporaire du service.
Soyez assurés que nous vous tiendrons informés de l'évolution de la situation.
Cordialement,
L’équipe SlimPay

Jan 27, 15:06 CET
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Completed - The scheduled maintenance has been completed.
Jan 19, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 12:00 CET
Scheduled - [EN]
Dear customers,
We are planning a necessary update operation on the production environment 2026, January 19 from 12pm.
We would like to confirm you that there will be no impact or downtime.
We will keep you informed on the progress of this operation.
Best regards,
The SlimPay team

[FR]
Chers clients,
Nous prévoyons une opération de mise à jour nécessaire sur l'environnement de production le 19 Janvier 2026 à partir de 12h.
Nous tenons à vous rassurer qu'il n'y aura aucun impact ou temps d'arrêt.
Nous vous tiendrons informés de l'évolution de cette opération.
Cordialement,
L'équipe SlimPay

Jan 13, 11:26 CET
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.