SlimPay System Status
All Systems Operational
WEBSITE   Operational
PRODUCTION Operational
File API   Operational
Web API   Operational
Backoffice / Dashboard   Operational
Network   Operational
PREPROD Operational
File API   Operational
Web API   Operational
BackOffice / Dashboard   Operational
Network   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 27, 2018

No incidents reported today.

Apr 26, 2018

No incidents reported.

Apr 25, 2018
Resolved - Bouygues Telecom resolved their issue
Apr 25, 18:11 CEST
Update - Issue on Free Mobile provider is now resolved.

Still waiting update from Bouygues Telecom provider.
Apr 25, 16:00 CEST
Monitoring - Dear Customer,

Several French SMS Provider having issue to deliver sms on time.

List of provider having slowness :

- Bouygues Telecom
- Free Mobile

Meaning customers having Bouygues Telecom & FreeMobile numbers could be impacted.

Soon they solve their isssue we'll inform you.

Regards,
Apr 25, 14:49 CEST
Apr 24, 2018
Resolved - The issue has been resolved and the service is operating normally.

SlimPay platform impacted during this incident : PREPROD
Apr 24, 15:16 CEST
Monitoring - Amazon Web Services identified the cause which created an elevation of dns resolution errors when using Google DNS resolvers (8.8.8.8 & 8.8.4.4). They are working on resolution.

We continue to monitor the issue and will keep you informed soon resolution is done.
Apr 24, 15:02 CEST
Identified - Dear customers,

Currently dns reachability between Amazon Web Services & Google is suffering from a connectivity issue which can impact you (or your final customers) when you are trying to reach SlimPay services.

Customers using google as dns resolver (8.8.8.8 & 8.8.4.4) are impacted. For our customer impacted, until the issue is fixed, we strongly recommend to change their dns resolver on 1.1.1.1 (cloudflare dns)

Be sure that our infrastructure team will keep you informed here as soon as new information will be known.

Kinds Regards,
Apr 24, 14:41 CEST
Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.